Illuminating Hope.
Saving Lives.

Helplines & Crisis Contacts

If you are worried about your mental health or the mental health of a friend or family member.

In an emergency

If you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help. Please:

  • Call 999 for an ambulance
  • Go straight to A&E, if you can
  • Call your local crisis team, if you have their number

If you can't do this by yourself, ask someone to help you.

Mental health emergencies are serious. You're not wasting anyone's time.

If you need urgent advice

  • Call NHS 111 (select option 2 to access a 24/7 helpline offering urgent mental health support)
  • Contact your GP and ask for an emergency appointment

If you need to talk to someone right now

Shout Out

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis, anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. 

Text: SHOUT to 85258 (24 hours)
Website: https://www.giveusashout.org/ 

Samaritans

You can contact Samaritans 24 hours a day, 365 days a year:

Other Helplines that may be useful

Papyrus HOPELINEUK 

For people under 35 struggling with suicidal feelings.  

Phone: 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm) 
Email: [email protected] 
Text: 07786 209 697 

National Suicide Prevention Helpline UK

National Suicide Prevention Helpline UK is a helpline offering a supportive listening service to anyone with thoughts of suicide.

They are open from 6pm to 3:30am everyday on 0800 689 5652. Anybody is welcome to call them if you need to talk.

Silence of Suicide...

A suicide prevention and emotional wellbeing helpline.

Their phone lines are open Monday to Friday 8pm to Midnight and Saturday/Sunday 4pm until Midnight. 0808 115 1505

Mind

Call the Mind support line on 0300 102 1234.

This is a safe space for you to talk about your mental health. Their advisors are trained to listen to you and help you find specialist support if you need it.

Open 9am to 6pm, Monday to Friday (except bank holidays).

SANEline

If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10pm every day).

First Contact UK Mental Health CIC, founded by Thomas Judge (Director), is a Community Interest Company (Company Number: 15073399) registered at Unit 3 Medhurst House, Sotherby Road, Middlesbrough, TS3 8BT.

The CIC is dedicated to addressing mental health challenges within the Teesside and Tees Valley communities. With the slogan "Illuminating Hope, Saving Lives", First Contact UK advocates for improved mental health services and provides vital support to individuals in need.
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